ACCOUNT REGISTRATION AND MANAGEMENT
1. A User must register an Account to use any of the Services. Betgr8 reserves the right to refuse to register your Account with or without cause.
2. (a) In order to register an Account, you represent, warrant and agree that you are: (i) 18 years old; (ii) you will provide accurate registration information when registering the Account, including, without limitation, full name, the correct date of birth, country of residency, email address and telephone number and notify us of any changes of such details; (iii) you are opening the Account for your personal use and are acting as the principal and not on behalf of third party; (iv) you are legally capable of entering into binding contracts, including these Terms of Use and each subsequent bet or game play.
(b) Betgr8 reserves the right to verify the User’s age at any time. In the event that you are found to have breached the clause 2 (a) or any of the representations and warranties therein are deemed false, we may (i) cancel any bet you have placed; (ii) not pay any winnings that may otherwise be payable in respect of such bet; (iii) terminate the Account and (iv) refer the matter to the police, notify the family and/or appropriate regulatory authority.
3. By registering an Account and/or using any Services or the Website, you hereby agree that we shall be entitled to conduct any and all such identification, credit and other verification checks from time to time that we may require or deem necessary and/or are required by applicable laws and regulations, and/or by the relevant regulatory authority. You agree to provide all such information as we require in connection with such verification checks. Betgr8 shall be entitled to suspend or restrict your Account and/or any of the Services or part thereof in any manner that we may deem to be appropriate, until such time as the relevant checks are completed to our satisfaction. Without limiting the foregoing, in the event we cannot successfully verify any of the elements of the Account registered details or if any information provided is deemed to be false or inaccurate, Betgr8 reserves the right to void any of the bets, suspend or terminate your Account and forfeit the balance of your Account. Betgr8 reserves the right to engage a third party to perform verification checks. Any information you provide to Betgr8 for Account registration or send to Betgr8 as part of the Account management or verification procedures shall be used in accordance with the Privacy Policy. It is your responsibility to ensure that all details you provide us in satisfaction of our verification checks are kept up to date.
4. You cannot buy, sell or transfer the Account to other User(s). You shall not transfer or sell your Account and/or acquire or accept a transfer of another registered Account with Betgr8 from another person.
5. Betgr8 does not allow any its employees, anyone else in any way connected to such employee or anyone otherwise connected to a third party service provider or an agent (to be determined at Betgr8’s absolute discretion) to bet on any market or event. All such bets shall be void.
6. Each User may open only one Account. If we have reasonable grounds to believe that you have more than one Account (including any Accounts you opened with misspellings or different variations of your name or email) and we reasonably believe that multiple Accounts have been opened or used in breach of the Terms of Use, we may close your Accounts, or allow you to retain the first Account you opened with us. We will be entitled to declare all bets placed under any duplicate Account(s) as void and withhold any winning payments.
7. When opening an Account, you may be allocated or may be requested to choose the username and will need to create a password. You must keep all Account information secure at all times, including the Account username and password. You are responsible for the security of your Account and all transactions performed under your Account. If you lose or forget your username and/or password, you should change your password without delay via your Account, the Website or by contacting us. If you believe or have reasons to suspect that a third party is aware of or may have access to any Account information, including your email or mobile number, contact us immediately. Betgr8 has no reason to believe that at the time of acceptance of the bet, the bet was not placed by you. All the bets will stand if the correct username and password are entered to access the Account. Betgr8 shall not be liable for any
loss that you may incur as a result of misuse of username(s) and/or passwords(s) or from any unauthorized use of your Account, whether fraudulent or otherwise.
8. The User can request termination of their Account whenever they wish by using the Account option after log in. Any negative balance on the Account will be immediately due and payable to Betgr8 and the Account cannot be terminated until such amount is paid in full. An Account terminated by you may be reopened depending on the circumstances and the reasons for Account termination, on your request and at Betgr8’s discretion, subject to successful identity verification checks. In such event, the use of the Website and/or the Services shall be subject to the Terms of Use that are in force at the date of Account reactivation. You will not be able to register a new account with Betgr8 once your Account has been closed.
9. Without limiting any rights of Betgr8 hereunder or in law, if Betgr8 reasonably believes, at its sole discretion, that you have breached these Terms of Use, including any of sports or game rules and terms and conditions applicable to any specific functionality, bonus or promotion, or actual or suspected prohibited behavior leading to collusion or fraud or activity aimed at defrauding Betgr8, or there has been unusual activity on the Account, or for any legal reasons, Betgr8 may:
(i) suspend your Account for up to 90 days; and/or
(ii) restrict you from withdrawing funds from your Account and/or making deposits and/or placing the bets; and/or
(iii) prevent you from accessing your Account; and/or
(iv) terminate your Account.
Betgr8 may require you to provide any additional information that is necessary to conduct an investigation and/or verify your compliance with these Terms of Use (including an identification documentation and/or documentation from your payment provider).
Betgr8 may notify you of the Account suspension using the email address registered under the Account or via online pop-up notice when logging into your Account, provided such notification will at no time be a pre-condition for any suspension or termination of the Account, as the case may be. Betgr8 will address the issue that has given rise to the Account suspension as soon as may be reasonably practicable, including requesting verification information from you. As a result of the review or investigation, the Account and/or any specific suspended functionality will be either re-activated or terminated. If any potentially suspicious activity is performed under your Account, you may be requested to provide us with additional documentation confirming your identity or source of funds or address. Such evidence may be requested due to, but not limited to the same, the size, volume or pattern of bets placed under the Account. Betgr8 may suspend or close your Account immediately as a result of the activity that cannot be verified by supporting evidence. If Betgr8 terminates the Account pursuant to the foregoing or due to your breach of any of the Terms of Use, and you have placed any bets on the events that have not yet taken place as of the time of the termination of the Account, Betgr8 reserves the right to void such bets and return the original stakes to your Account balance; this includes the multiple bets which will be recalculated and settled accordingly. In the event of termination of the Account for the reasons of fraud or associated fraudulent type of behavior, any residual credit balance, including the winnings may be forfeited and the open bets void. On termination of the Account, your rights to use the Services shall immediately terminate. It is your sole responsibility to uninstall or remove any software used in relation to the use of the Website and/or the Services, as you may deem appropriate.
10. Account Suspension and Termination. Without limiting or restricting Betgr8’s rights and/or remedies available to it hereunder or in law, we may exclude the User from the Services, suspend and/or terminate the Account and/or cancel any bets placed under the Account,
including the winning bets, at our absolute discretion and without having to disclose the reason.
If you have any query regarding your Account, it is your sole responsibility to notify Betgr8 as soon as possible and provide all relevant information you know or have in relation to the query or as we may require.
Following the termination of the Account, Betgr8 will return any amounts used to place then open bets (other than the bonus funds which will be forfeited) into your Account, unless such funds are not due to you as per these Terms or Use or otherwise. We reserve the right to withhold the funds in the Account from you pending determination of any investigation where we suspect you have acted in breach of these Terms of Use or any other rules and terms and conditions applicable to or any part of the Services, including, where we suspect the Account to be linked with fraudulent or suspicious activity, and where we have to withhold the funds by law or to comply with any request or instruction form any governmental or regulatory authority.
Betgr8 shall not be liable to you for any termination of the Account for whichever reason. Your sole remedy in the event of termination of the Account shall be the payment of any then valid undisputed Account balance, and Betgr8 shall have no further liability whatsoever.
11. Betgr8 shall report any of your Account details to sporting bodies, associations, authorities, police or any other investigatory and/or state authorities, or any other third party as prescribed or permitted by law or any applicable rules. Without limiting any of the rights of Betgr8 hereunder, where we have reason to believe that you are and/or your activity under the Account indicate you are involved in fraud, dishonest or criminal acts, we reserve the right to refuse a bet or game wager (jointly and severally under the Terms of Use a “bet”) or any part of a bet offered to us and to void any accepted bets and withhold settlement (there may be other instances where we may void a bet as detailed under the specific sport/event rules, or as otherwise instructed by an appropriate regulator or authority). You shall indemnify and shall be liable to pay us, on demand, all costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, loss of profit and loss of reputation) arising directly or indirectly from your fraud, dishonesty or criminal actions.
12. A dormant account is a customer account with no transactions for 36 months. Any dormant account will be closed after 36 months of inactivity and any funds will be sent to tax authority if prescribed by law.